bs334's Privacy Policy

bs334 collects two types of information — information you provide directly, and information collected automatically while you use the platform.

2.1 Information You Provide Directly

When you create or use an account on our platform, you may provide the following information:

• Identity Information: Full name, date of birth, national ID or passport number (for age verification)
• Contact Information: Email address, mobile number
• Financial Information: bKash, Nagad, or Rocket account numbers, bank account details (for transaction processing only)
• Security Information: Password (stored in encrypted form), security questions
• Support Communications: Information you provide when contacting us via live chat or email

2.2 Automatically Collected Information

When you browse our website, certain technical information is collected automatically:

• Device Information: IP address, browser type and version, operating system, device type
• Usage Information: Pages visited, session duration, click patterns, gaming activity
• Cookies and Tracking: Session cookies, preference cookies, and analytics data
• Financial Transaction Logs: Deposit and withdrawal history, amounts and timestamps

bs334 never sells your personal information to third parties or transfers it for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Partners

We share only the necessary financial information with payment processors such as bKash, Nagad, Rocket, and bank transfers. Game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, etc.) may receive limited technical data for the purpose of operating games. All such partners operate under strict data protection agreements.

4.2 Legal Obligations

We may be required to share information with relevant authorities where there is a lawful order from a court or government body, to assist in investigations into fraud or money laundering, or to protect our rights and assets. Any such disclosure will always be made in accordance with legal procedures.

4.3 Business Changes

If our business structure changes (such as a merger or acquisition), user information may be transferred. In such cases, we will notify you in advance.

bs334 applies the highest technical and administrative measures to protect your information.

6.1 Technical Protection

• SSL/TLS Encryption: All communication between you and the website is secured by 256-bit SSL encryption.
• Data Encryption: Passwords and sensitive financial information are stored on servers in encrypted form.
• Firewalls and Intrusion Detection: Advanced security measures at the server level to prevent unauthorized access.
• Secure Servers: Your information is stored in secure, controlled data centers.

6.2 Administrative Protection

• Only authorized staff have access to personal information.
• All staff receive regular training on data privacy.
• Data access logs are recorded and audited.

However, no method of transmitting or storing data over the internet is 100% secure. While we make every effort, we cannot guarantee complete security, and your own caution is also important.

As a bs334 user, you have several important rights over your own information:

To exercise any of the above rights, contact our support team via live chat or email us at [email protected]. We will try to respond to your request within 7 business days.

bs334 may update this privacy policy from time to time due to business needs, legal changes, or technological developments. For significant changes, we will notify you in the following ways:

• Posting a notice on the main page of the website
• Sending a direct message to your registered email
• Updating the "Last Updated" date at the top of this page

If you continue using the platform after a change, you will be considered to have accepted the updated policy. We therefore ask that you read this policy carefully after receiving notice of any significant changes.